Exam Information

“Proper planning prevents” … well, you know the rest! If, after reading the information on this page, you have any questions about your exam times and arrangements, please contact the Exam Office by emailing exams@bilborough.ac.uk or give us a call on 0115 8515853.

Post Results Services

For a full explanation of the post results services please refer to the JCQ Post Results Services Booklet –  https://www.jcq.org.uk/exams-office/post-results-services

Post results fees and deadlines can be found here.

You may also want to refer to FAQs about Post Results which will help identify the service you need.

Exam Timetables

Exam timetables are correct at the time of issue. They can be subject to change by the awarding body. If making personal arrangements please check directly with the awarding body websites which will have the most up-to-date information.

You may discover you have a clash (where two exams occur in the same session), but this will be sorted out by the exams department prior to issuing you with your personal exam timetable.

You can view the college exam timetable on the student portal.

Resit Information

Current students should purchase resits through WisePay. Resits can be found under the General Payments Tab. Once purchased, students must download and complete the resit request form available on WisePay. This must be returned to the exams office by the published deadline.

Deadlines for resit applications are published on WisePay and students will also be advised of upcoming resit availability through their subject areas.

Ex-Students are allowed to resit exams the summer following their graduation from college. Students can only resit paper-based exams (coursework marks will be carried forward). Students should purchase resits through WisePay (General Payments Tab) and must download and complete the resit request form. The request form must be returned to college by the published deadline – this can be emailed. WisePay will be open from the first week in January following the Christmas holiday. Further information including deadlines and costs will be published on WisePay.

Please note – The college is not obliged to offer resits and can refuse entries if it is not deemed appropriate.

For further information email : exams@bilborough.ac.uk

Before the Exam

In advance of your exams you’ll receive a Statement of Entry. This lists every exam for which you have been entered. Please check all details to ensure that you have been entered for all exams you are expecting to take. Around two to three weeks later you will receive your Exam Timetable, stating the rooms and seat numbers that you have been allocated for your exams. Please make sure that you know where your exam rooms are before the day!

If you have any queries it is vital that you contact the Exams Office as soon as possible.

On the day

Please arrive 15 minutes before the start of your exam. Exam sessions start promptly at 9:15am or at 1:15pm. If you are late, go straight to your exam room and explain to the invigilator your reason for being late. Depending on the reason, you may still be able to sit your exam.

Bring with you:

  • Photographic ID
  • Your Exam Timetable
  • Several BLACK pens and all other appropriate equipment (such as calculators, if allowed)

Do not bring in:

  • Mobile phones or any other multimedia devices
  • Headphones
  • Any unauthorised materials/equipment
  • Food/drink except for water in a clear bottle with no label.

Help and advice
For advice on plagiarism and how to avoid it please see the Ofqual website: www.plagiarismadvice.org
You may also find the following documents available on the student portal helpful:


If you are going to be absent on the day of your exam due to illness, contact the main switchboard on 0115 851 5000.

Please note: if your attendance at college is poor, you could be charged for your exam entries.

Exam FAQs

JCQ Exam Regulations

All college exams are governed by JCQ regulations.

Please find below a link to the latest information for candidates from JCQ.

Information for candidates documents – JCQ Joint Council for Qualifications

Coursework Collection

Coursework collection dates can be found on your student portal.

Results Certificates

We are delighted to inform you that certificates will soon be available for qualifications achieved in the previous academic year of 2022-23. It is your responsibility to collect these. You must bring photo ID in order to collect your certificates.

To enable a smooth and efficient collection process, we ask you to attend the college reception on the relevant collection day in relation to the first letter of your surname.

First letter of surname Collection day Collection date
A-G 1 Friday 15th December
H-O 2 Monday 18th December
P-Z 3 Tuesday 19th December

For example: if your surname is ‘Smith’ you should attend on collection day 3 on Tuesday 19th December.

Please attend either between the hours of 10:00-12:00 or 13:00-15:00 where possible. *Collections outside of these days/times will take longer to process*

Can’t Make Your Collection Day?

If you are unable to attend on any of the allocated days above, please don’t worry. As long as you attend during term time between the hours of 09:00-15:00 we will be able to issue your certificates. You may be required to wait for a member of staff to become available so please bear this in mind.

Nominating Someone Else To Collect Your Certificates

You are required to sign to confirm that you have received your certificates and that they are correct. If you are unable to collect them, you can give authority for someone else to collect and check them on your behalf. If this is your intention, please email exams@bilbrough.ac.uk

The email should state your student ID number, full name, contact number and the name of the person who will collect them for you. The person collecting them must show some form of Photo I.D.

 Posting Certificates

We would prefer you to collect your certificates in person to eliminate the risk of them being lost/damaged, but we understand that this is not always possible. If you would like your certificates to be posted to you, please send a pre-paid/stamped and addressed A4 envelope along with a letter containing the following details:

  • your student ID number, full name, date of birth, postal address & contact number.

*Please make sure you cover the postage cost and ensure the envelope is a suitable size (A4) as we cannot fold/bend certificates*

Alternatively, you will still have access to your Wisepay account. In the ‘General Payments’ tab you will see an option for ‘Certificate Postage’. If you follow the necessary steps and complete payment we will post your certificates to you.

Uncollected Certificates

We strongly advise all students to collect their certificates as we are only required to keep certificates for twelve months from the date of issue. Certificates would then have to be replaced/re-issued by a student’s direct application to the relevant Exam Board(s) – links are below.